Transforming Sustainability Communications for Greater Impact

Julie Starr • January 20, 2025

In an era where stakeholders demand transparency and impact, effective sustainability communications are critical to building trust and demonstrating accountability. The Reporting Matters 2024: Changing Gears in Sustainability Reporting report by WBCSD highlights practices that are particularly relevant as we prepare for 2025. At Taiga Company, we believe these strategies—when applied thoughtfully—can empower businesses to communicate their sustainability efforts more effectively. Here are four key takeaways to focus on:


1. Integrate Storytelling with Data

Combining compelling narratives with robust data brings your sustainability initiatives to life. Case studies, real-world examples, and context help transform numbers into relatable stories that resonate with stakeholders. Balancing quantitative metrics with qualitative insights ensures your message is both credible and engaging.


Takeaway for 2025: Consider how you can use storytelling to make your impact more tangible. For example, instead of just reporting a percentage reduction in emissions, share the initiatives and innovations behind that achievement.


2. Leverage Digital and Visual Tools

Sustainability reports are evolving beyond text-heavy formats. Digital tools like interactive microsites, infographics, and videos make your content more accessible and engaging. These formats not only simplify complex metrics but also expand your reach across diverse stakeholder groups.


Takeaway for 2025: Explore how digital and visual tools can enhance your communication strategy. A well-designed infographic or a brief video could communicate your impact more effectively than lengthy paragraphs.


3. Engage Stakeholders Actively

Stakeholder engagement is no longer a one-way street. Building two-way communication channels—where stakeholders can provide feedback or ask questions—enhances trust and demonstrates your commitment to transparency. Highlighting partnerships and collaborative efforts also showcases a broader ecosystem approach to sustainability.


Takeaway for 2025: Develop communication strategies that prioritize stakeholder inclusivity. This could mean hosting feedback sessions, incorporating stakeholder concerns into your reports, or highlighting stories from collaborators and impacted communities.


4. Embed Sustainability in Broader Corporate Strategy

Sustainability is not a side project—it should be central to your corporate identity and decision-making processes. Demonstrating how sustainability aligns with financial performance and long-term goals ensures your communications reflect its strategic importance.


Takeaway for 2025: Ensure that sustainability isn’t siloed in your organization. Use your communications to illustrate how sustainability drives innovation, resilience, and competitive advantage.


Preparing for 2025

As expectations for transparency and impact continue to rise, sustainability communications must evolve to meet the moment. By focusing on storytelling, leveraging digital tools, fostering engagement, and integrating sustainability into broader business strategies, organizations can craft messages that resonate deeply with stakeholders.


At Taiga Company, we’re here to help you navigate this evolving landscape. Whether it’s enhancing your storytelling, exploring innovative formats, or aligning your sustainability initiatives with strategic goals, let’s make 2025 the year your communications truly shine.

By Julie Starr April 28, 2025
As blockchain continues to gain traction in sustainability circles—from tracking carbon credits to improving supply chain transparency—more organizations are exploring how these emerging tools might support their ESG goals. But with innovation comes complexity, and for many stakeholders, blockchain still feels like a black box. That’s where communication becomes essential. At Taiga Company, we work with clients to simplify complex sustainability narratives without oversimplifying the value. While blockchain can offer traceability and transparency, it’s not a silver bullet—and how you talk about these technologies matters just as much as how you use them. Poor communication can undermine credibility, especially in a landscape where stakeholders and regulators are increasingly alert to greenwashing . On the other hand, clear, honest messaging about blockchain-enabled sustainability efforts can build trust and differentiate your leadership. Our approach is grounded in materiality and alignment. We help organizations: Translate technical tools like blockchain into plain language that resonates with diverse audiences Connect new technologies to core sustainability strategy Craft credible narratives that evolve alongside innovation Blockchain may be new territory, but strategic communication remains the foundation. Whether you're piloting traceability tools or just starting to explore how blockchain fits your ESG roadmap, we help you tell the story with clarity and confidence. Let’s make innovation meaningful.
By Julie Starr April 22, 2025
If you’re starting your own business, then you know all too well that it’s equally an exciting and overwhelming time. There’s so much to think about, and you want to get it right from day one. But it doesn’t have to be as overwhelming as you might think. Let’s go through everything your new business needs to hit the ground running this year. A Clear Business Plan Before anything else, take the time to figure out your game plan. This doesn’t need to be a long, boring document that you’ll never look at again. Think of it as a simple guide that answers three key questions: Who are you selling to? What are you offering? And how are you going to get noticed? Once you’ve written that down, you can always tweak it as your business grows. From a communications standpoint, clarity on your audience and value proposition also sets the foundation for authentic brand storytelling—something Taiga Company helps clients refine at every stage. Responsible Financial Management Money is one of those things that can make or break a business. The good news is you don’t need a finance degree to get it right. Start with a simple budget. Know how much is coming in, what’s going out, and what you’re setting aside. Think about things like stock, marketing, bills and wages if you’re hiring. Keep it realistic and keep it updated. Doing this from day one will make life much easier later. Reliable Cloud Services In 2025, storing everything on your laptop isn’t really a safe bet. Files go missing, computers break, and you don’t want to lose important stuff. That’s where cloud services come in. They keep your files secure, backed up and easy to access from anywhere. Whether it’s documents, customer info or creative work, having it all saved online gives you peace of mind. And when you're building a business in a digital-first world, having secure, accessible assets also means your team can collaborate more efficiently across channels—essential for strong communications. Flexible Payment Options Most people don’t carry cash anymore, so if you’re only accepting it, you’re going to lose sales. Get yourself a card reader that takes all the usual stuff like debit cards, credit cards, contactless and Apple Pay. The easier you make it for someone to pay you, the more likely they are to buy. Simple as that. A Basic Website Even if you’re not selling online, you still need a website. It doesn’t have to be fancy. Just something that tells people who you are, what you do, and how they can contact you. Think of your site as your digital front door. If someone hears about your business, chances are they’ll look you up online. Make sure what they find actually helps them. A clear website is also one of the most powerful communication tools your business has. We work with clients to ensure their digital presence reflects their story, purpose, and value. A Way to Spread the Word You can’t rely on people just stumbling across your business. You’ve got to put yourself out there. Social media is a great start, but don’t stop there. Think email newsletters , posters in your local area or even just chatting about your work whenever it comes up naturally. The more you talk about your business, the more others will too. Starting a business in 2025 is a big move, but it doesn’t have to feel impossible. Get the basics in place, stay flexible and keep learning. With the right tools and the right message, you can build momentum and create connection. Taiga Company helps growing businesses translate operational essentials into brand trust and long-term impact.