Bridging Internal Gaps in Sustainability Goals through Communication

Julie Starr • January 27, 2025

The State of Sustainability Readiness 2024 report by IBM provides a sobering look at the challenges businesses face in achieving their sustainability objectives. One of the standout findings is the internal misalignment between C-suite executives and VP decision-makers on sustainability priorities. Additionally, regional disparities highlight the complexities of addressing sustainability across different markets. For organizations striving to make meaningful progress, clear and effective internal communication is key to bridging these gaps.


At Taiga Company, we recognize that internal alignment on sustainability goals is essential for crafting cohesive and impactful strategies. Without shared understanding and collaboration across all levels of an organization, even the best sustainability initiatives can falter. Here’s how communication can play a pivotal role in addressing internal alignment:


1. Establish a Unified Vision

Sustainability goals often involve multiple departments, from operations to marketing. When leaders at different levels have varying priorities, it’s easy for efforts to become fragmented.


Solution: Develop a unified sustainability vision that resonates with all levels of leadership. This vision should clearly articulate how sustainability aligns with the company’s mission and long-term goals.


How Communication Helps:

  • Host regular cross-departmental meetings to align on key objectives.
  • Use internal communication channels like newsletters, town halls, and video messages to consistently reinforce the shared vision.


2. Foster Two-Way Communication

The IBM report highlights the gap between executive-level priorities and the perspectives of VP-level decision-makers. This disconnect can hinder effective implementation of sustainability initiatives.


Solution: Create platforms for two-way dialogue where leaders across different levels can share insights, challenges, and feedback.


How Communication Helps:

  • Implement feedback loops through surveys or structured meetings to capture perspectives from all levels.
  • Use collaborative tools like project management platforms to keep everyone informed and engaged.


3. Address Regional Disparities with Tailored Messaging

Regional differences in sustainability challenges require nuanced approaches that consider local contexts. A blanket strategy can fail to address unique needs, creating further misalignment.


Solution: Tailor communications to reflect regional priorities while maintaining alignment with the overall sustainability strategy.


How Communication Helps:

  • Develop localized communication plans that align with regional sustainability goals.
  • Use regional success stories to demonstrate how local efforts contribute to broader objectives.


4. Empower Employees as Sustainability Advocates

Sustainability isn’t just a leadership priority—it should be embedded throughout the organization. Empowering employees to understand and champion sustainability goals can strengthen internal alignment.


Solution: Provide training and resources that equip employees to advocate for sustainability within their roles.


How Communication Helps:

  • Launch internal campaigns to educate employees about sustainability goals and their role in achieving them.
  • Celebrate individual and team contributions to sustainability through internal platforms.


Final Thoughts: Preparing for 2025

The path to sustainability readiness lies in cohesive communication strategies that bring leaders and teams together under a shared vision. As the IBM report underscores, addressing internal alignment is not just a nice-to-have but a necessity for progress.


At Taiga Company, we understand the complexities of navigating internal dynamics in sustainability communications. From crafting unified messaging to fostering collaboration across regions and levels, our approach ensures your organization’s sustainability goals are understood and embraced at every level. Let’s work together to create a stronger, more aligned foundation for your sustainability journey in 2025.

By Julie Starr April 28, 2025
As blockchain continues to gain traction in sustainability circles—from tracking carbon credits to improving supply chain transparency—more organizations are exploring how these emerging tools might support their ESG goals. But with innovation comes complexity, and for many stakeholders, blockchain still feels like a black box. That’s where communication becomes essential. At Taiga Company, we work with clients to simplify complex sustainability narratives without oversimplifying the value. While blockchain can offer traceability and transparency, it’s not a silver bullet—and how you talk about these technologies matters just as much as how you use them. Poor communication can undermine credibility, especially in a landscape where stakeholders and regulators are increasingly alert to greenwashing . On the other hand, clear, honest messaging about blockchain-enabled sustainability efforts can build trust and differentiate your leadership. Our approach is grounded in materiality and alignment. We help organizations: Translate technical tools like blockchain into plain language that resonates with diverse audiences Connect new technologies to core sustainability strategy Craft credible narratives that evolve alongside innovation Blockchain may be new territory, but strategic communication remains the foundation. Whether you're piloting traceability tools or just starting to explore how blockchain fits your ESG roadmap, we help you tell the story with clarity and confidence. Let’s make innovation meaningful.
By Julie Starr April 22, 2025
If you’re starting your own business, then you know all too well that it’s equally an exciting and overwhelming time. There’s so much to think about, and you want to get it right from day one. But it doesn’t have to be as overwhelming as you might think. Let’s go through everything your new business needs to hit the ground running this year. A Clear Business Plan Before anything else, take the time to figure out your game plan. This doesn’t need to be a long, boring document that you’ll never look at again. Think of it as a simple guide that answers three key questions: Who are you selling to? What are you offering? And how are you going to get noticed? Once you’ve written that down, you can always tweak it as your business grows. From a communications standpoint, clarity on your audience and value proposition also sets the foundation for authentic brand storytelling—something Taiga Company helps clients refine at every stage. Responsible Financial Management Money is one of those things that can make or break a business. The good news is you don’t need a finance degree to get it right. Start with a simple budget. Know how much is coming in, what’s going out, and what you’re setting aside. Think about things like stock, marketing, bills and wages if you’re hiring. Keep it realistic and keep it updated. Doing this from day one will make life much easier later. Reliable Cloud Services In 2025, storing everything on your laptop isn’t really a safe bet. Files go missing, computers break, and you don’t want to lose important stuff. That’s where cloud services come in. They keep your files secure, backed up and easy to access from anywhere. Whether it’s documents, customer info or creative work, having it all saved online gives you peace of mind. And when you're building a business in a digital-first world, having secure, accessible assets also means your team can collaborate more efficiently across channels—essential for strong communications. Flexible Payment Options Most people don’t carry cash anymore, so if you’re only accepting it, you’re going to lose sales. Get yourself a card reader that takes all the usual stuff like debit cards, credit cards, contactless and Apple Pay. The easier you make it for someone to pay you, the more likely they are to buy. Simple as that. A Basic Website Even if you’re not selling online, you still need a website. It doesn’t have to be fancy. Just something that tells people who you are, what you do, and how they can contact you. Think of your site as your digital front door. If someone hears about your business, chances are they’ll look you up online. Make sure what they find actually helps them. A clear website is also one of the most powerful communication tools your business has. We work with clients to ensure their digital presence reflects their story, purpose, and value. A Way to Spread the Word You can’t rely on people just stumbling across your business. You’ve got to put yourself out there. Social media is a great start, but don’t stop there. Think email newsletters , posters in your local area or even just chatting about your work whenever it comes up naturally. The more you talk about your business, the more others will too. Starting a business in 2025 is a big move, but it doesn’t have to feel impossible. Get the basics in place, stay flexible and keep learning. With the right tools and the right message, you can build momentum and create connection. Taiga Company helps growing businesses translate operational essentials into brand trust and long-term impact.