The Tools That Every Small Business Should Have In Their Marketing Toolbox

Julie Starr • April 4, 2021



You will naturally succeed in attracting new clients and buyers, as well as bringing in and sustaining new business if you are ready and equipped with a good collection of marketing tools and essentials. If you invest some time in planning and implementing your marketing toolkit, you will realize that things happen much more organically, and that’s much more sustainable than artificially inflated business. Here are a few tools that we believe every small business should have in its marketing toolbox.

A clear budget and a plan

Having a strong marketing strategy in place will help you expand your company from strength to strength. It doesn’t have to be hundreds of pages long, but it should be straightforward and succinct, spelling out what you want to do, how you intend to do it, and when you want to reach realistic targets.  You can even use deep learning for marketing , which uses customer data to create a tailored marketing strategy for your business. Every brand is different, which means that marketing doesn’t work with a “one size fits all” approach. By using AI marketing systems, you won’t be implementing a general strategy, but one just as unique as your business and your customer base.

Once your marketing strategy is prepared, i t is also important that you share your strategy and vision with your team if you have one so that you are all on the same page. You should also ensure that you have a fair budget to work with. If your budget is minimal and static, there is no point in making a list of wishful thinking and fantasies. Note that marketing is one of, if not the, most critical aspects of the industry.

Quality and sustainable marketing resources

Whether you use business cards, car decals, blogs and websites, direct mail leaflets – they must be of good quality and look professional, conveying your company values and branding. If you pride yourself on being a sustainable and environmentally conscious company – which all businesses should be striving to do, SMS messaging is also something to think about. You can build customer relationships successfully thro0ugh SMS and FireText is the perfect company to help you.  We are all glued to our phones these days, so it is one way to reach a large audience quickly without adding to the pile of paper.  Branding should be consistent across them and accessible at all times – you never know when an excellent networking opportunity will present itself.

A clear elevator pitch

Throughout your business career, you will be asked repeatedly, ‘What do you do?’ Spending half an hour going into great detail about your company would most certainly bore the individual who has inquired. Instead, practice the elevator pitch. What would you say to this person if you were trapped in an elevator with them for a minute or less? Make it enjoyable, unforgettable, and interesting.

A great website

In today’s digital world, your website is likely to be the first thing people look for, so it is important that you give it the attention it needs. Use it to bring in new clients, but also to keep them coming back week after week, month after month, and to remind them why they want you to do business with in the first place. It will be many customers’ first point of contact with you, so keep it professional and respond to inquiries and technical problems as quickly as possible. 

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If you’re starting your own business, then you know all too well that it’s equally an exciting and overwhelming time. There’s so much to think about, and you want to get it right from day one. But it doesn’t have to be as overwhelming as you might think. Let’s go through everything your new business needs to hit the ground running this year. A Clear Business Plan Before anything else, take the time to figure out your game plan. This doesn’t need to be a long, boring document that you’ll never look at again. Think of it as a simple guide that answers three key questions: Who are you selling to? What are you offering? And how are you going to get noticed? Once you’ve written that down, you can always tweak it as your business grows. From a communications standpoint, clarity on your audience and value proposition also sets the foundation for authentic brand storytelling—something Taiga Company helps clients refine at every stage. Responsible Financial Management Money is one of those things that can make or break a business. The good news is you don’t need a finance degree to get it right. Start with a simple budget. Know how much is coming in, what’s going out, and what you’re setting aside. Think about things like stock, marketing, bills and wages if you’re hiring. Keep it realistic and keep it updated. Doing this from day one will make life much easier later. Reliable Cloud Services In 2025, storing everything on your laptop isn’t really a safe bet. Files go missing, computers break, and you don’t want to lose important stuff. That’s where cloud services come in. They keep your files secure, backed up and easy to access from anywhere. Whether it’s documents, customer info or creative work, having it all saved online gives you peace of mind. And when you're building a business in a digital-first world, having secure, accessible assets also means your team can collaborate more efficiently across channels—essential for strong communications. Flexible Payment Options Most people don’t carry cash anymore, so if you’re only accepting it, you’re going to lose sales. Get yourself a card reader that takes all the usual stuff like debit cards, credit cards, contactless and Apple Pay. The easier you make it for someone to pay you, the more likely they are to buy. Simple as that. A Basic Website Even if you’re not selling online, you still need a website. It doesn’t have to be fancy. Just something that tells people who you are, what you do, and how they can contact you. Think of your site as your digital front door. If someone hears about your business, chances are they’ll look you up online. Make sure what they find actually helps them. A clear website is also one of the most powerful communication tools your business has. We work with clients to ensure their digital presence reflects their story, purpose, and value. A Way to Spread the Word You can’t rely on people just stumbling across your business. You’ve got to put yourself out there. Social media is a great start, but don’t stop there. Think email newsletters , posters in your local area or even just chatting about your work whenever it comes up naturally. The more you talk about your business, the more others will too. Starting a business in 2025 is a big move, but it doesn’t have to feel impossible. Get the basics in place, stay flexible and keep learning. With the right tools and the right message, you can build momentum and create connection. Taiga Company helps growing businesses translate operational essentials into brand trust and long-term impact.