Leveraging 2024 Sustainability Communication Trends for 2025 Success

Julie Starr • December 28, 2024

As 2024 comes to a close, the insights provided in 3BL Media’s The Year in Sustainability Communications: 2024 Market Trends & Insights offer a crucial look into how organizations have engaged stakeholders through sustainability storytelling. This data-driven analysis not only highlights emerging trends but also sets the stage for how businesses can refine their communication strategies heading into 2025.


At Taiga Company, we recognize the importance of aligning communication strategies with these insights to ensure organizations can effectively share their sustainability journeys, foster trust, and engage meaningfully with diverse audiences. Here’s how you can use the report’s findings to shape your sustainability communications for the year ahead:


Key Trends and Insights from 2024


1. Increased Demand for Transparency and Authenticity

In 2024, audiences showed heightened interest in transparent and authentic narratives. Stakeholders want to know not only the outcomes of sustainability initiatives but also the challenges faced along the way.

How to Respond:

  • Share honest progress updates, including both achievements and areas for improvement.
  • Highlight specific case studies or projects that illustrate your commitment to sustainability in action.


2. Personalization and Audience Segmentation

The report emphasizes that generic, one-size-fits-all communications are losing effectiveness. Tailored messaging—aligned with the interests and values of specific audience segments—is driving greater engagement.

How to Respond:

  • Conduct audience analysis to understand the unique expectations of stakeholders, from customers to investors.
  • Develop targeted campaigns that resonate with each group’s priorities and concerns.


3. The Power of Visual and Multimedia Storytelling

Visual content—such as infographics, videos, and interactive digital experiences—continues to outperform text-heavy formats. This trend is set to grow even further in 2025.

How to Respond:

  • Invest in high-quality visuals that make your sustainability data accessible and engaging.
  • Use videos and animations to simplify complex concepts and demonstrate impact.


4. Sustainability Metrics and Impact Reporting

Stakeholders increasingly expect companies to provide quantifiable evidence of their sustainability efforts. Impact metrics and data-backed reports are becoming essential tools for credibility.

How to Respond:

  • Publish regular updates on your progress toward sustainability goals, backed by credible data.
  • Align reporting with global standards like GRI or CDP to enhance transparency.


5. Employee Advocacy and Internal Alignment

The report highlights the growing role of employees as advocates for sustainability. Engaged and informed employees can become powerful ambassadors for your sustainability vision.

How to Respond:

  • Foster internal buy-in by aligning sustainability goals with company culture and values.
  • Empower employees with training and resources to effectively communicate sustainability efforts.


Final Thoughts: Preparing for 2025

The insights from 3BL Media’s report underscore the importance of proactive, authentic, and engaging sustainability communications. As businesses plan their strategies for 2025, aligning with these trends will be key to maintaining credibility, fostering trust, and driving impact.


At Taiga Company, we understand that sustainability communications are not just about what you say but how and why you say it. By leveraging the data and trends outlined in the 2024 report, organizations can craft messages that resonate and inspire action. Whether it’s through strategic planning, visual storytelling, or stakeholder engagement, we’re here to help you connect the dots and turn insights into impact.

Blockchain for Sustainability: Cutting Through the Hype with Strategic Communication

By Julie Starr • April 28, 2025
As blockchain continues to gain traction in sustainability circles—from tracking carbon credits to improving supply chain transparency—more organizations are exploring how these emerging tools might support their ESG goals. But with innovation comes complexity, and for many stakeholders, blockchain still feels like a black box. That’s where communication becomes essential. At Taiga Company, we work with clients to simplify complex sustainability narratives without oversimplifying the value. While blockchain can offer traceability and transparency, it’s not a silver bullet—and how you talk about these technologies matters just as much as how you use them. Poor communication can undermine credibility, especially in a landscape where stakeholders and regulators are increasingly alert to greenwashing . On the other hand, clear, honest messaging about blockchain-enabled sustainability efforts can build trust and differentiate your leadership. Our approach is grounded in materiality and alignment. We help organizations: Translate technical tools like blockchain into plain language that resonates with diverse audiences Connect new technologies to core sustainability strategy Craft credible narratives that evolve alongside innovation Blockchain may be new territory, but strategic communication remains the foundation. Whether you're piloting traceability tools or just starting to explore how blockchain fits your ESG roadmap, we help you tell the story with clarity and confidence. Let’s make innovation meaningful.

6 Things All Modern Businesses Need in 2025

By Julie Starr • April 22, 2025
If you’re starting your own business, then you know all too well that it’s equally an exciting and overwhelming time. There’s so much to think about, and you want to get it right from day one. But it doesn’t have to be as overwhelming as you might think. Let’s go through everything your new business needs to hit the ground running this year. A Clear Business Plan Before anything else, take the time to figure out your game plan. This doesn’t need to be a long, boring document that you’ll never look at again. Think of it as a simple guide that answers three key questions: Who are you selling to? What are you offering? And how are you going to get noticed? Once you’ve written that down, you can always tweak it as your business grows. From a communications standpoint, clarity on your audience and value proposition also sets the foundation for authentic brand storytelling—something Taiga Company helps clients refine at every stage. Responsible Financial Management Money is one of those things that can make or break a business. The good news is you don’t need a finance degree to get it right. Start with a simple budget. Know how much is coming in, what’s going out, and what you’re setting aside. Think about things like stock, marketing, bills and wages if you’re hiring. Keep it realistic and keep it updated. Doing this from day one will make life much easier later. Reliable Cloud Services In 2025, storing everything on your laptop isn’t really a safe bet. Files go missing, computers break, and you don’t want to lose important stuff. That’s where cloud services come in. They keep your files secure, backed up and easy to access from anywhere. Whether it’s documents, customer info or creative work, having it all saved online gives you peace of mind. And when you're building a business in a digital-first world, having secure, accessible assets also means your team can collaborate more efficiently across channels—essential for strong communications. Flexible Payment Options Most people don’t carry cash anymore, so if you’re only accepting it, you’re going to lose sales. Get yourself a card reader that takes all the usual stuff like debit cards, credit cards, contactless and Apple Pay. The easier you make it for someone to pay you, the more likely they are to buy. Simple as that. A Basic Website Even if you’re not selling online, you still need a website. It doesn’t have to be fancy. Just something that tells people who you are, what you do, and how they can contact you. Think of your site as your digital front door. If someone hears about your business, chances are they’ll look you up online. Make sure what they find actually helps them. A clear website is also one of the most powerful communication tools your business has. We work with clients to ensure their digital presence reflects their story, purpose, and value. A Way to Spread the Word You can’t rely on people just stumbling across your business. You’ve got to put yourself out there. Social media is a great start, but don’t stop there. Think email newsletters , posters in your local area or even just chatting about your work whenever it comes up naturally. The more you talk about your business, the more others will too. Starting a business in 2025 is a big move, but it doesn’t have to feel impossible. Get the basics in place, stay flexible and keep learning. With the right tools and the right message, you can build momentum and create connection. Taiga Company helps growing businesses translate operational essentials into brand trust and long-term impact.