Building a Successful Freelancing Business Online

Julie Starr • September 3, 2020



While some people enjoy working in a 9-5 role, others crave the excitement and responsibility that comes with being your own boss. Freelancing gives you the opportunity to carve out your own niche and do something you love. What’s more – you can combine freelancing with your current role as an employee and boost your income, if you choose too.

Of course, building your own freelance business isn’t always straightforward. Creating any enterprise from scratch can be challenging, so it’s important to be prepared for what’s ahead. With these handy tips, you can begin planning for a successful career as a freelance business owner now…

Choose your business focus

Before you can begin working, you’ll need to decide exactly what it is you want to do. Perhaps you’ve always had a burning ambition to develop a product or maybe you’ve got a great idea for a service business ? Alternatively, you might decide to use your professional experience to your advantage and use it as the basis for your freelance career.

When you’re choosing what type of business you want to launch, take the time to really think about the type of role you want. If you’re eager to work from home, you won’t want a business that involves traveling to client sites on a regular basis, for example. Being a freelancer gives you the chance to create your ideal working environment, so make the most of the opportunity.

Research your market

Just because you think your business idea is fantastic, it doesn’t necessarily mean that other people will agree with you! Before you get too far into the planning stage, be sure to research your market and make sure there is a demand for your products or services.

Fortunately, the internet makes it easier than ever to carry out market research activities. Instead of hosting your own focus groups, you can access databases of willing participants within your target demographic. This means you can carry out your research quickly and cost-effectively while building your freelance business.

Locate potential clients

Acquiring new customers is arguably the biggest challenge for any business, so start to think about how you’ll attract clients or customers early on. When you’re running your business online, you can rely on the internet to connect you with your target audience, providing you know where to look.

There are many sites that are dedicated to matching clients with freelancers, for example. You’ll even find niche marketplace sites that post short-term audio visual jobs , copywriting projects or website development roles. Although you’ll typically need to pay a fee or commission to the site, this can be an easy way to pick up clients, particularly while you’re establishing your new business.

Formally set up your business

When you’re working as a freelancer , you have the option to register as self-employed. Many people enjoy the flexibility this offers but it does mean that your personal finances and assets are tied into your business.

If you want to create distance between your personal assets and your business, you might prefer to register as a limited company. Some people decide to form a company because they believe that it creates a better impression, but this depends on your industry and the type of clients you’re aiming to attract.

Whether you decide to operate on a self-employed basis, register a limited company or form a partnership, make sure you’ve completed the necessary paperwork, and submitted the appropriate documentation. This will give you peace of mind that your tax, legal and financial obligations have been met.

Learn about SEO

When you’re running a business online, search engine optimization (SEO) is essential for success. Even if your business will be trading offline as well, having online visibility helps to create brand awareness and increases your reach within your target demographic.

SEO is an entire industry in itself, so don’t expect to learn everything you need to know in an instant. In many cases, it can be more effective to outsource your SEO and online advertising to a third-party company or another freelancer who specializes in this area.

However, learning the basics and understanding why SEO is so important for your business will stand you in good stead for the future.

In order for your website to be effective, it needs to be designed well in order to attract and convert visitors into customers. If you’ve never built a site before, then it’s worth consulting Squarespace web designers to help you get up and running fast with your website.

Set up social media profiles

If you want to establish yourself as a successful freelancer, you’ll need to have an active presence on social media. Take a look at the platforms that are most popular with your target audience and set up profiles on each one.

When you post and share content on social media, you get the opportunity to showcase your talents, establish your specialties, and create awareness of your services. While self-promotion is expected, make sure your social media posts offer more than just that. Engaging with people on topical issues and sharing industry news is a great way to gain fans and followers on social media.

Build a professional network

Working as a freelancer can be somewhat lonely, particularly if it’s your full-time role. Connecting with other freelancers gives you the opportunity to build your network and learn from other people.

Furthermore, liaising with other freelancers may give you the chance to gain new clients or customers. Informal partnerships with subcontractors who offer similar but not competing services ensure you can recommend one another’s services. Personal endorsements carry a lot of weight, so this can be an excellent way to get free promotion and expand your customer base.

When to Launch a Freelance Business

Once you’ve decided what your business will entail, it’s tempting to jump ahead and start advertising your services straight away. However, you run the risk of trying to do too much at once if you throw yourself into the deep end too quickly.

Take the time to research your market, create a professional website, and establish your SEO and social media strategies before you even think about trading. Once you’ve got the essentials covered, you’ll be well-placed to launch your business and start your career as a fully-fledged freelancer.

Build Sustainability into your business 

As a reminder, every business can be a sustainable business.  The first step is to ensure that sustainability is at the core of your business and build from there.

With these tips, you’ll be able to launch your freelance business online in no time!

Blockchain for Sustainability: Cutting Through the Hype with Strategic Communication

By Julie Starr • April 28, 2025
As blockchain continues to gain traction in sustainability circles—from tracking carbon credits to improving supply chain transparency—more organizations are exploring how these emerging tools might support their ESG goals. But with innovation comes complexity, and for many stakeholders, blockchain still feels like a black box. That’s where communication becomes essential. At Taiga Company, we work with clients to simplify complex sustainability narratives without oversimplifying the value. While blockchain can offer traceability and transparency, it’s not a silver bullet—and how you talk about these technologies matters just as much as how you use them. Poor communication can undermine credibility, especially in a landscape where stakeholders and regulators are increasingly alert to greenwashing . On the other hand, clear, honest messaging about blockchain-enabled sustainability efforts can build trust and differentiate your leadership. Our approach is grounded in materiality and alignment. We help organizations: Translate technical tools like blockchain into plain language that resonates with diverse audiences Connect new technologies to core sustainability strategy Craft credible narratives that evolve alongside innovation Blockchain may be new territory, but strategic communication remains the foundation. Whether you're piloting traceability tools or just starting to explore how blockchain fits your ESG roadmap, we help you tell the story with clarity and confidence. Let’s make innovation meaningful.

6 Things All Modern Businesses Need in 2025

By Julie Starr • April 22, 2025
If you’re starting your own business, then you know all too well that it’s equally an exciting and overwhelming time. There’s so much to think about, and you want to get it right from day one. But it doesn’t have to be as overwhelming as you might think. Let’s go through everything your new business needs to hit the ground running this year. A Clear Business Plan Before anything else, take the time to figure out your game plan. This doesn’t need to be a long, boring document that you’ll never look at again. Think of it as a simple guide that answers three key questions: Who are you selling to? What are you offering? And how are you going to get noticed? Once you’ve written that down, you can always tweak it as your business grows. From a communications standpoint, clarity on your audience and value proposition also sets the foundation for authentic brand storytelling—something Taiga Company helps clients refine at every stage. Responsible Financial Management Money is one of those things that can make or break a business. The good news is you don’t need a finance degree to get it right. Start with a simple budget. Know how much is coming in, what’s going out, and what you’re setting aside. Think about things like stock, marketing, bills and wages if you’re hiring. Keep it realistic and keep it updated. Doing this from day one will make life much easier later. Reliable Cloud Services In 2025, storing everything on your laptop isn’t really a safe bet. Files go missing, computers break, and you don’t want to lose important stuff. That’s where cloud services come in. They keep your files secure, backed up and easy to access from anywhere. Whether it’s documents, customer info or creative work, having it all saved online gives you peace of mind. And when you're building a business in a digital-first world, having secure, accessible assets also means your team can collaborate more efficiently across channels—essential for strong communications. Flexible Payment Options Most people don’t carry cash anymore, so if you’re only accepting it, you’re going to lose sales. Get yourself a card reader that takes all the usual stuff like debit cards, credit cards, contactless and Apple Pay. The easier you make it for someone to pay you, the more likely they are to buy. Simple as that. A Basic Website Even if you’re not selling online, you still need a website. It doesn’t have to be fancy. Just something that tells people who you are, what you do, and how they can contact you. Think of your site as your digital front door. If someone hears about your business, chances are they’ll look you up online. Make sure what they find actually helps them. A clear website is also one of the most powerful communication tools your business has. We work with clients to ensure their digital presence reflects their story, purpose, and value. A Way to Spread the Word You can’t rely on people just stumbling across your business. You’ve got to put yourself out there. Social media is a great start, but don’t stop there. Think email newsletters , posters in your local area or even just chatting about your work whenever it comes up naturally. The more you talk about your business, the more others will too. Starting a business in 2025 is a big move, but it doesn’t have to feel impossible. Get the basics in place, stay flexible and keep learning. With the right tools and the right message, you can build momentum and create connection. Taiga Company helps growing businesses translate operational essentials into brand trust and long-term impact.