How Can Your Business Be Sure To Build A Better Brand Image

Julie Starr • September 2, 2021



The formula for success in business includes many different elements. However, a strong brand image is more important than most. After all, if you are unable to impress the customers, you will not gain the sales needed to achieve your desired results.

Setting a great first impression will give your brand the perfect foundation to build upon. It opens the door to forming meaningful interactions while also inspiring instant trust. As such, creating a strategy aimed at creating a strong brand image should be deemed essential.

Here are just some of the key features that should appear in that strategy.

 

#1. A Strong Workforce

Human interactions are the key to forming strong business relationships. Crucially, though, the vast majority of client communications will be handled by your employees. As such, making them the brand’s biggest USP should be considered a priority.

It is a process that begins with finding the best candidates for all sales or customer-facing roles . A friendly nature and a positive attitude towards the brand are key traits to consider. Once you have found the right people, you can focus on their sales scripts and selling tools.

Many businesses find that a uniform or dress code is vital too. As long as it ensures that all team members represent the company in the right way, impressing consumers becomes far easier. Without the right workers, the success of other branding elements will be undone.

 

#2. Online Visibility

When thinking about brand image, most business owners jump straight to thoughts of the imagery used. In reality, though, even the best designs and ideas will fail to make an impact if nobody knows of its existence. Visibility brings awareness and increased trust.

Consumers will research brands online, even when dealing with offline challenges. Knowing how to get onto the first page of Google will bring a wealth of rewards. Similarly, a large social media following inspires trust and encourages users to share the brand.

While SEO and search engine rankings are a primary target, you need to know your niche. Getting your brand name seen in the right places is vital. Whether through organic placements or paid services, reaching your demographic is crucial.

 

#3. A Distinct Brand Image

When looking to build a brand, most business owners focus on attractive designs. Logos, shop fronts, color schemes, and web designs can all play a role. In reality, though, it’s not simply a case of building a presentable brand. You must ensure it is a memorable one.

The fact is that most people interact with thousands of brands every month. Most of the interactions are instantly forgotten. Working with a video production company to create powerful visual content that users remember will give you a huge advantage. Embrace it.

Most people need seven touchpoints before converting. The memorable and engaging content that paints your brand in a fun image will give you a far better shot at achieving them. Besides, it’ll enable you to provide far greater insight than a simple poster or leaflet.

 

#4. Green Habits

Customers are now more interested in working with brands that reflect their own views and outlooks on life. This demand has been the driving force behind increased social responsibility from brands. In all sectors and locations. Yours must join the revolution.

Adopting e Making Eco-Friendly Changes to Your Business habits can manifest in many ways. Using better insulation and solar energy are two great options. Teaming up with a greener packaging company will work wonders too. You should also look to reduce your use of plastic and damaging materials.

Unnecessary travel is another cause of added emissions. Finding solutions like shared courier services and partial trucks will have a positive influence. It will impress the customers and employees while removing any personal guilt. perfect.

 

#5. Customer Reviews

Social proof has become an increasingly central ingredient in the recipe for success. Consumers have a greater number of options than ever before but know that all brands will promote themselves as the best. Asking impartial people for advice has become the norm.

The power of recommendation is nothing new, but the approach to finding it has changed. Consumers know that social influencers will only team up with reliable brands. So, your company should be eager to find popular accounts that share a similar audience to yours.

Client testimonials are another key feature to consider. Verified reviews gained through Google, Trustpilot, and other platforms will boost your reputation. The fact that the trustworthy nature will also enhance your SEO presence is merely a bonus.

 

#6. Clear Contact Details

When consumers encounter your brand for the first time, they will look for reasons to avoid using it. While most will accept that mistakes happen, they will not stand for inadequate brand responses. Seeing that you are quick and fair will aid their view of your brand.

All contact details should be clear on the company website, social media channels, and offline settings. Even a small company can use chatbot software and virtual receptionists to stay alert at all times. Crucially, you must show a genuine desire to help in all interactions.

As well as clear contact details, it is advised that you use returns policies, clear delivery details, and policies to your advantage. When you can also prove that their personal data, including payment details, are safe, success is assured.

 

#7. Celebrate Accolades

Nobody has the time to research every brand they use in detail. Even when a consumer plans to analyze shortlisted brands before making a final decision, they need shortcuts to form that list. As a business, then, you must look to prove your value right away.

Your words and branded content help the cause. For the best results, you should showcase awards , association memberships, and other accolades. This shows that you offer a professional service that has previously achieved great things. And can continue to do so.

It’s not arrogance to show pride in your business accomplishments. Not least because it will settle the nerves felt by your prospective leads. While setting a great first impression is only one step en route to success, it is a giant leap to take.

Blockchain for Sustainability: Cutting Through the Hype with Strategic Communication

By Julie Starr • April 28, 2025
As blockchain continues to gain traction in sustainability circles—from tracking carbon credits to improving supply chain transparency—more organizations are exploring how these emerging tools might support their ESG goals. But with innovation comes complexity, and for many stakeholders, blockchain still feels like a black box. That’s where communication becomes essential. At Taiga Company, we work with clients to simplify complex sustainability narratives without oversimplifying the value. While blockchain can offer traceability and transparency, it’s not a silver bullet—and how you talk about these technologies matters just as much as how you use them. Poor communication can undermine credibility, especially in a landscape where stakeholders and regulators are increasingly alert to greenwashing . On the other hand, clear, honest messaging about blockchain-enabled sustainability efforts can build trust and differentiate your leadership. Our approach is grounded in materiality and alignment. We help organizations: Translate technical tools like blockchain into plain language that resonates with diverse audiences Connect new technologies to core sustainability strategy Craft credible narratives that evolve alongside innovation Blockchain may be new territory, but strategic communication remains the foundation. Whether you're piloting traceability tools or just starting to explore how blockchain fits your ESG roadmap, we help you tell the story with clarity and confidence. Let’s make innovation meaningful.

6 Things All Modern Businesses Need in 2025

By Julie Starr • April 22, 2025
If you’re starting your own business, then you know all too well that it’s equally an exciting and overwhelming time. There’s so much to think about, and you want to get it right from day one. But it doesn’t have to be as overwhelming as you might think. Let’s go through everything your new business needs to hit the ground running this year. A Clear Business Plan Before anything else, take the time to figure out your game plan. This doesn’t need to be a long, boring document that you’ll never look at again. Think of it as a simple guide that answers three key questions: Who are you selling to? What are you offering? And how are you going to get noticed? Once you’ve written that down, you can always tweak it as your business grows. From a communications standpoint, clarity on your audience and value proposition also sets the foundation for authentic brand storytelling—something Taiga Company helps clients refine at every stage. Responsible Financial Management Money is one of those things that can make or break a business. The good news is you don’t need a finance degree to get it right. Start with a simple budget. Know how much is coming in, what’s going out, and what you’re setting aside. Think about things like stock, marketing, bills and wages if you’re hiring. Keep it realistic and keep it updated. Doing this from day one will make life much easier later. Reliable Cloud Services In 2025, storing everything on your laptop isn’t really a safe bet. Files go missing, computers break, and you don’t want to lose important stuff. That’s where cloud services come in. They keep your files secure, backed up and easy to access from anywhere. Whether it’s documents, customer info or creative work, having it all saved online gives you peace of mind. And when you're building a business in a digital-first world, having secure, accessible assets also means your team can collaborate more efficiently across channels—essential for strong communications. Flexible Payment Options Most people don’t carry cash anymore, so if you’re only accepting it, you’re going to lose sales. Get yourself a card reader that takes all the usual stuff like debit cards, credit cards, contactless and Apple Pay. The easier you make it for someone to pay you, the more likely they are to buy. Simple as that. A Basic Website Even if you’re not selling online, you still need a website. It doesn’t have to be fancy. Just something that tells people who you are, what you do, and how they can contact you. Think of your site as your digital front door. If someone hears about your business, chances are they’ll look you up online. Make sure what they find actually helps them. A clear website is also one of the most powerful communication tools your business has. We work with clients to ensure their digital presence reflects their story, purpose, and value. A Way to Spread the Word You can’t rely on people just stumbling across your business. You’ve got to put yourself out there. Social media is a great start, but don’t stop there. Think email newsletters , posters in your local area or even just chatting about your work whenever it comes up naturally. The more you talk about your business, the more others will too. Starting a business in 2025 is a big move, but it doesn’t have to feel impossible. Get the basics in place, stay flexible and keep learning. With the right tools and the right message, you can build momentum and create connection. Taiga Company helps growing businesses translate operational essentials into brand trust and long-term impact.