Ethical Ways to Market Your Business Online and Offline

Julie Starr • March 27, 2024

Greenwashing has become a rising problem in many industries. Businesses recognize that their customers are looking for sustainability and ethical practices, but they don't necessarily want to follow through on it. The result is that they market themselves as green companies, but aren't really doing much behind the scenes to make that true. Marketing your business in an honest and ethical way isn't always easy. Sometimes following seemingly best practices to get results can take you down the wrong path. Balancing effective marketing and your core values can be tricky, but you can also combine them for a respectable brand reputation.


Outline Core Values and Ethics


To be an ethical company, you have to define what that means. Every brand can have different values and you need to know what yours are. Of course, it's not enough to simply tell people about them. You also need to be willing to follow through and put them into practice. Your
core values and ethics are a key part of your brand image, and therefore play an important role in marketing your brand. Stating them clearly on your website and in other important places shows your audience what matters most to you.


Carry Out Ethical Search Engine Optimization


SEO is a significant part of marketing any modern business and should be key to your digital marketing strategy. But there are lots of unethical ways it can be carried out, and plenty of rules that search engines like Google expect you to follow. When you're selecting an
SEO company, you want to ensure they're not only carrying out ethical practices but also keeping up with the latest changes, trends, and best practices. Your website should be recognized in search engine results because it provides value to your audience, not because you've manipulated the algorithm into thinking it does.


Be Open and Transparent


Honesty and transparency are important if you want to market your business ethically. Of course, there are some things that you might want to keep private. You don't have to give away trade secrets. But you should try to be accurate and
honest when telling people about your products or services and what they can do for your customers. You can do this and still ensure your brand looks good. And even when something isn't quite right, you can still put a positive spin on how you're working to improve things and keep getting better.


Follow Through on Your Promises


If there's one thing that can make your brand look bad quickly, it's promising something that you're unable to deliver. To market your brand effectively and ethically, you need to ensure you follow through on what you promise. That means being careful about what you can and can't promise your customers. It's always better to underpromise and overdeliver than it is to promise something you're not sure you can actually do. Part of being honest should be being truthful about what you're capable of.


To market your business ethically, you need to take an honest approach. Use ethical strategies and keep your customers' best interests in mind.

By Julie Starr April 28, 2025
As blockchain continues to gain traction in sustainability circles—from tracking carbon credits to improving supply chain transparency—more organizations are exploring how these emerging tools might support their ESG goals. But with innovation comes complexity, and for many stakeholders, blockchain still feels like a black box. That’s where communication becomes essential. At Taiga Company, we work with clients to simplify complex sustainability narratives without oversimplifying the value. While blockchain can offer traceability and transparency, it’s not a silver bullet—and how you talk about these technologies matters just as much as how you use them. Poor communication can undermine credibility, especially in a landscape where stakeholders and regulators are increasingly alert to greenwashing . On the other hand, clear, honest messaging about blockchain-enabled sustainability efforts can build trust and differentiate your leadership. Our approach is grounded in materiality and alignment. We help organizations: Translate technical tools like blockchain into plain language that resonates with diverse audiences Connect new technologies to core sustainability strategy Craft credible narratives that evolve alongside innovation Blockchain may be new territory, but strategic communication remains the foundation. Whether you're piloting traceability tools or just starting to explore how blockchain fits your ESG roadmap, we help you tell the story with clarity and confidence. Let’s make innovation meaningful.
By Julie Starr April 22, 2025
If you’re starting your own business, then you know all too well that it’s equally an exciting and overwhelming time. There’s so much to think about, and you want to get it right from day one. But it doesn’t have to be as overwhelming as you might think. Let’s go through everything your new business needs to hit the ground running this year. A Clear Business Plan Before anything else, take the time to figure out your game plan. This doesn’t need to be a long, boring document that you’ll never look at again. Think of it as a simple guide that answers three key questions: Who are you selling to? What are you offering? And how are you going to get noticed? Once you’ve written that down, you can always tweak it as your business grows. From a communications standpoint, clarity on your audience and value proposition also sets the foundation for authentic brand storytelling—something Taiga Company helps clients refine at every stage. Responsible Financial Management Money is one of those things that can make or break a business. The good news is you don’t need a finance degree to get it right. Start with a simple budget. Know how much is coming in, what’s going out, and what you’re setting aside. Think about things like stock, marketing, bills and wages if you’re hiring. Keep it realistic and keep it updated. Doing this from day one will make life much easier later. Reliable Cloud Services In 2025, storing everything on your laptop isn’t really a safe bet. Files go missing, computers break, and you don’t want to lose important stuff. That’s where cloud services come in. They keep your files secure, backed up and easy to access from anywhere. Whether it’s documents, customer info or creative work, having it all saved online gives you peace of mind. And when you're building a business in a digital-first world, having secure, accessible assets also means your team can collaborate more efficiently across channels—essential for strong communications. Flexible Payment Options Most people don’t carry cash anymore, so if you’re only accepting it, you’re going to lose sales. Get yourself a card reader that takes all the usual stuff like debit cards, credit cards, contactless and Apple Pay. The easier you make it for someone to pay you, the more likely they are to buy. Simple as that. A Basic Website Even if you’re not selling online, you still need a website. It doesn’t have to be fancy. Just something that tells people who you are, what you do, and how they can contact you. Think of your site as your digital front door. If someone hears about your business, chances are they’ll look you up online. Make sure what they find actually helps them. A clear website is also one of the most powerful communication tools your business has. We work with clients to ensure their digital presence reflects their story, purpose, and value. A Way to Spread the Word You can’t rely on people just stumbling across your business. You’ve got to put yourself out there. Social media is a great start, but don’t stop there. Think email newsletters , posters in your local area or even just chatting about your work whenever it comes up naturally. The more you talk about your business, the more others will too. Starting a business in 2025 is a big move, but it doesn’t have to feel impossible. Get the basics in place, stay flexible and keep learning. With the right tools and the right message, you can build momentum and create connection. Taiga Company helps growing businesses translate operational essentials into brand trust and long-term impact.