Eco-friendly Ecommerce: 4 Steps You Can Take

Julie Starr • July 21, 2020



Running an ecommerce business can be greener than running a physical store – physical stores require a lot of energy to run compared to the low amount of energy needed to run online stores. However, the negative environmental impact left by online stores can still be high due to aspects such as delivery and packaging. If you’re interested in running an eco-friendly ecommerce business, here are some of the steps that you can take.

Choose green products

You should first assess the types of products that you’re selling. These could be products that you make yourself or they could be bought from suppliers – in either case, consider the manufacturing process behind them and the materials used to build them . If manufacturing creates a lot of emissions and the materials used are unsustainable/non-recyclable, you may want to make a change to your products.

If you make the products yourself, consider whether you can make the manufacturing process cleaner or whether you’re able to source greener raw materials to build the product with. If you buy your products from suppliers, consider whether you can switch to greener suppliers that are able to offer the same quality of product.

Use recyclable packaging

You should also consider the type of packaging that you use when delivering products to customers. Your packaging needs to protect the product from damage, but this doesn’t mean that you have to rely on non-recyclable plastic.

Consider filler options such as shredded tissue paper and corrugated corner protectors instead of relying on plastic bubble wrap and Styrofoam. Loose items can be kept in paper bags or small card boxes as opposed to plastic bags. If you do find that plastic is more efficient, make sure to use recyclable plastic and let customers know how they can recycle it.

Consider greener shipping options

The aspect of ecommerce that creates the most environmental damage is often shipping, however, by choosing the right delivery methods this environmental damage can be greatly reduced.

Many ecommerce businesses are reluctant to make changes in the fear that it will increase shipping costs, but you can often save money on International Shipping and save the planet at the same time. For instance, the likes of LCL shipping can be cheaper for many businesses while also being more eco-friendly.

Same-day and next-day delivery is often harder to make green. While many customers like the convenience of receiving a product the very next day, it can be worth promoting longer delivery options that are greener such as using an interstate truck instead of a plane. You may be able to reduce the delivery charge to encourage customers to use this option. Some companies even promote this option as ‘green delivery’ to make customers aware of the benefits.

Donate money to environmental causes

You may be able to offset any environmental damage that your company inflicts by pouring money into environmental causes such as paying to plant trees or donating money to recycling services. This is something that you can advertise to help attract customers – many modern consumers like to know that their purchase is having a positive impact on the world and it can be used as an extra selling point. You could even ask customers to donate extra money themselves alongside their purchase, giving customers an even more active role.

Blockchain for Sustainability: Cutting Through the Hype with Strategic Communication

By Julie Starr • April 28, 2025
As blockchain continues to gain traction in sustainability circles—from tracking carbon credits to improving supply chain transparency—more organizations are exploring how these emerging tools might support their ESG goals. But with innovation comes complexity, and for many stakeholders, blockchain still feels like a black box. That’s where communication becomes essential. At Taiga Company, we work with clients to simplify complex sustainability narratives without oversimplifying the value. While blockchain can offer traceability and transparency, it’s not a silver bullet—and how you talk about these technologies matters just as much as how you use them. Poor communication can undermine credibility, especially in a landscape where stakeholders and regulators are increasingly alert to greenwashing . On the other hand, clear, honest messaging about blockchain-enabled sustainability efforts can build trust and differentiate your leadership. Our approach is grounded in materiality and alignment. We help organizations: Translate technical tools like blockchain into plain language that resonates with diverse audiences Connect new technologies to core sustainability strategy Craft credible narratives that evolve alongside innovation Blockchain may be new territory, but strategic communication remains the foundation. Whether you're piloting traceability tools or just starting to explore how blockchain fits your ESG roadmap, we help you tell the story with clarity and confidence. Let’s make innovation meaningful.

6 Things All Modern Businesses Need in 2025

By Julie Starr • April 22, 2025
If you’re starting your own business, then you know all too well that it’s equally an exciting and overwhelming time. There’s so much to think about, and you want to get it right from day one. But it doesn’t have to be as overwhelming as you might think. Let’s go through everything your new business needs to hit the ground running this year. A Clear Business Plan Before anything else, take the time to figure out your game plan. This doesn’t need to be a long, boring document that you’ll never look at again. Think of it as a simple guide that answers three key questions: Who are you selling to? What are you offering? And how are you going to get noticed? Once you’ve written that down, you can always tweak it as your business grows. From a communications standpoint, clarity on your audience and value proposition also sets the foundation for authentic brand storytelling—something Taiga Company helps clients refine at every stage. Responsible Financial Management Money is one of those things that can make or break a business. The good news is you don’t need a finance degree to get it right. Start with a simple budget. Know how much is coming in, what’s going out, and what you’re setting aside. Think about things like stock, marketing, bills and wages if you’re hiring. Keep it realistic and keep it updated. Doing this from day one will make life much easier later. Reliable Cloud Services In 2025, storing everything on your laptop isn’t really a safe bet. Files go missing, computers break, and you don’t want to lose important stuff. That’s where cloud services come in. They keep your files secure, backed up and easy to access from anywhere. Whether it’s documents, customer info or creative work, having it all saved online gives you peace of mind. And when you're building a business in a digital-first world, having secure, accessible assets also means your team can collaborate more efficiently across channels—essential for strong communications. Flexible Payment Options Most people don’t carry cash anymore, so if you’re only accepting it, you’re going to lose sales. Get yourself a card reader that takes all the usual stuff like debit cards, credit cards, contactless and Apple Pay. The easier you make it for someone to pay you, the more likely they are to buy. Simple as that. A Basic Website Even if you’re not selling online, you still need a website. It doesn’t have to be fancy. Just something that tells people who you are, what you do, and how they can contact you. Think of your site as your digital front door. If someone hears about your business, chances are they’ll look you up online. Make sure what they find actually helps them. A clear website is also one of the most powerful communication tools your business has. We work with clients to ensure their digital presence reflects their story, purpose, and value. A Way to Spread the Word You can’t rely on people just stumbling across your business. You’ve got to put yourself out there. Social media is a great start, but don’t stop there. Think email newsletters , posters in your local area or even just chatting about your work whenever it comes up naturally. The more you talk about your business, the more others will too. Starting a business in 2025 is a big move, but it doesn’t have to feel impossible. Get the basics in place, stay flexible and keep learning. With the right tools and the right message, you can build momentum and create connection. Taiga Company helps growing businesses translate operational essentials into brand trust and long-term impact.