Building Your Clientele Base

Julie Starr • September 7, 2022



When you run a business of any type, you’re going to be heavily reliant on one group of people – your clientele. These are the people who buy your products and services and, hopefully, who you’ll be able to build a good relationship with to secure ongoing business and profits. One area that many businesses find themselves struggling with is sourcing and creating their clientele in the first place, or expanding to bring more clientele on board. Hopefully, some of the information above should help you to achieve this goal.

Advertising

Perhaps the most commonly engaged technique for building clientele is advertising. Letting people know what you have to offer can make all the difference when it comes to building awareness of your services and letting people see why they should work with or shop with you. There are all sorts of advertisements out there, from TV ads to radio, print ads, digital ads, and more. Of course, you need to put plenty of thought, time, and research into your ads. If you’re a lawyer doing a TV ad, you’ll need to learn How to Dress a Lawyer for a Legal Marketing TV Ad and make sure that your contact details are plastered over the screen. If you’re getting into PPC, you’ll need to know where your customer base spends time online so you can target them as best possible. The list goes on.

Be Active on Social Media

Creating business profiles on social media is a great move when it comes to building your clientele. You need to make yourself and your goods or services as visible as possible, and many people spend hours on end scrolling through their social media feeds. The most popular for businesses tend to include Instagram, Twitter, and LinkedIn. Make sure that your content is well thought out and appropriate. Make sure that it is on brand and professional. Avoid engaging with areas that can divide opinions, such as politics or current events.

Have Business Cards

Sure, business cards may seem relatively old-fashioned, but they still do have good use nowadays. You never know when you might meet someone who could become a future client or who could recommend you to someone who they know is in need of or seeking your services. Having a professional business card on hand at all times means you can pass over your contact details in a fast and straightforward manner. Make sure that their design is on brand and that they are a quality print, as the card itself will reflect on you.

Follow Up

Often, people will enquire about what you have to offer, but you may then not hear from them again for a while. You need to make sure that you always follow up . Silence or distance doesn’t always mean someone isn’t interested in what you have. They may have just forgotten your brand name or details and not be able to get back in touch. They may have been distracted or preoccupied with something else, and a follow up can catch their attention again. Of course, make sure only to follow up once or twice, as you don’t want to pester anyone.

Hopefully, some of the tips above will get your journey to a bigger clientele started out in the right direction!

Blockchain for Sustainability: Cutting Through the Hype with Strategic Communication

By Julie Starr • April 28, 2025
As blockchain continues to gain traction in sustainability circles—from tracking carbon credits to improving supply chain transparency—more organizations are exploring how these emerging tools might support their ESG goals. But with innovation comes complexity, and for many stakeholders, blockchain still feels like a black box. That’s where communication becomes essential. At Taiga Company, we work with clients to simplify complex sustainability narratives without oversimplifying the value. While blockchain can offer traceability and transparency, it’s not a silver bullet—and how you talk about these technologies matters just as much as how you use them. Poor communication can undermine credibility, especially in a landscape where stakeholders and regulators are increasingly alert to greenwashing . On the other hand, clear, honest messaging about blockchain-enabled sustainability efforts can build trust and differentiate your leadership. Our approach is grounded in materiality and alignment. We help organizations: Translate technical tools like blockchain into plain language that resonates with diverse audiences Connect new technologies to core sustainability strategy Craft credible narratives that evolve alongside innovation Blockchain may be new territory, but strategic communication remains the foundation. Whether you're piloting traceability tools or just starting to explore how blockchain fits your ESG roadmap, we help you tell the story with clarity and confidence. Let’s make innovation meaningful.

6 Things All Modern Businesses Need in 2025

By Julie Starr • April 22, 2025
If you’re starting your own business, then you know all too well that it’s equally an exciting and overwhelming time. There’s so much to think about, and you want to get it right from day one. But it doesn’t have to be as overwhelming as you might think. Let’s go through everything your new business needs to hit the ground running this year. A Clear Business Plan Before anything else, take the time to figure out your game plan. This doesn’t need to be a long, boring document that you’ll never look at again. Think of it as a simple guide that answers three key questions: Who are you selling to? What are you offering? And how are you going to get noticed? Once you’ve written that down, you can always tweak it as your business grows. From a communications standpoint, clarity on your audience and value proposition also sets the foundation for authentic brand storytelling—something Taiga Company helps clients refine at every stage. Responsible Financial Management Money is one of those things that can make or break a business. The good news is you don’t need a finance degree to get it right. Start with a simple budget. Know how much is coming in, what’s going out, and what you’re setting aside. Think about things like stock, marketing, bills and wages if you’re hiring. Keep it realistic and keep it updated. Doing this from day one will make life much easier later. Reliable Cloud Services In 2025, storing everything on your laptop isn’t really a safe bet. Files go missing, computers break, and you don’t want to lose important stuff. That’s where cloud services come in. They keep your files secure, backed up and easy to access from anywhere. Whether it’s documents, customer info or creative work, having it all saved online gives you peace of mind. And when you're building a business in a digital-first world, having secure, accessible assets also means your team can collaborate more efficiently across channels—essential for strong communications. Flexible Payment Options Most people don’t carry cash anymore, so if you’re only accepting it, you’re going to lose sales. Get yourself a card reader that takes all the usual stuff like debit cards, credit cards, contactless and Apple Pay. The easier you make it for someone to pay you, the more likely they are to buy. Simple as that. A Basic Website Even if you’re not selling online, you still need a website. It doesn’t have to be fancy. Just something that tells people who you are, what you do, and how they can contact you. Think of your site as your digital front door. If someone hears about your business, chances are they’ll look you up online. Make sure what they find actually helps them. A clear website is also one of the most powerful communication tools your business has. We work with clients to ensure their digital presence reflects their story, purpose, and value. A Way to Spread the Word You can’t rely on people just stumbling across your business. You’ve got to put yourself out there. Social media is a great start, but don’t stop there. Think email newsletters , posters in your local area or even just chatting about your work whenever it comes up naturally. The more you talk about your business, the more others will too. Starting a business in 2025 is a big move, but it doesn’t have to feel impossible. Get the basics in place, stay flexible and keep learning. With the right tools and the right message, you can build momentum and create connection. Taiga Company helps growing businesses translate operational essentials into brand trust and long-term impact.