Building A Sustainable Business Model

Julie Starr • April 27, 2021



One indication that sustainability is becoming more important to consumers is a growing campaign opposing plastic goods and excessive consumption. But what does this mean for your company, and how do you build – or move to – an environmentally sustainable business model?

Let’s take a closer look at what we mean by sustainability and how to build a business model that is sustainable.

Sustainability: what is it?

Sustainability is a corporate strategy for generating long-term value by considering how a company works in terms of the environment’s ecological, social, and economic factors. The premise behind sustainability is that developing such policies promotes business longevity.

Organizations are discovering the need to act on sustainability as demands for corporate responsibility rise and accountability becomes more prevalent. Good PR and intentions are no longer sufficient – it is all about the actions that you take.

Examples of sustainable business models and practices

It can be difficult to envisage what we mean by a sustainable business model if you are new to the concept, so let us look at some household brands who have moved to this strategy t o give you an idea of what is meant by it.

Leading sports brands Nike and Adidas are key players in sustainability . Nike has stepped up its efforts to lower the carbon footprint they leave and reduce the waste that they produce while Adidas has focused its efforts on greening its supply chain and removing plastic bags and artificial dyeing practices.

Car manufacturers have also stepped up in sustainability measures. Of course, it goes without saying that Tesla has made huge strides in the industry with its innovations , but BMW and Toyota have worked to reduce energy emissions and pollution.

The one thing that these companies have in common is their commitment to the issues at hand and their transparency with consumers and other stakeholders. This is something that all businesses, regardless of the industry or scale or age, should be striving for now and in the future.

Empty promises are not enough

There is often some disparity in knowing that sustainability needs to be embedded within every aspect of the business to actually following through and doing it. As we mentioned above, knowing about it and making empty promises is no longer good enough; as a business, you must be seen to be doing it. Greenwashing is something that consumers are aware of, and if they suspect you are greenwashing issues – pretending to do something but not quite doing it – it makes you look inauthentic and untrustworthy.

How do you go about building sustainability into your business model?

Ensure company values and sustainability practices are aligned
The company’s policy and sustainability activities must be aligned. Disparity between the two is common, which makes sustainability initiatives vulnerable due to a lack of real engagement and prioritization.

Ensure complete transparency
Transparency is essential for evaluating and strengthening sustainable practices.  You simply can’t judge without transparency. Transparency builds on the premise that an open platform in the business as well as with the community would boost results.  Companies can only achieve transparency by maintaining clear lines of communication with all key stakeholders based on high standards of information access, clarity, and accuracy – as well as a willingness to admit mistakes and improve practices.

Allow it to infiltrate every aspect of your business
Whether you are looking to renew your general liability insurance or assess your recruitment procedures, down to decisions as to what meals to serve in the staff cafeteria, sustainability should be considered at every level of the business. Only then can you say you are truly embracing sustainability, although consumers do appreciate that even a small step is better than nothing – as long as you are communicating and following through with your intentions.

Consider alternative forms of business ownership
The conventional top-down business model will result in unjust pay disparities between those at the top (CEOs, other C-level executives, entrepreneurs, and managers) and those at the bottom (the laborers tasked with creating raw materials or carrying out the manufacturing processes). Including others in your sustainability objectives will help you stay on track and give those who work with you a sense of accomplishment.

Communicate with your customers
It’s fine if your commitment to sustainability means higher prices for your customers. In an informative blog post, series of posts, or dedicated brand page, explain why your consumers are paying more for your goods. One way to engage the clients and give them more control over their money is to include them in decision-making.

What are the benefits of building a sustainable business model?
There are several ways to address the topic of sustainability, but the most straightforward one that can bring all stakeholders together is this: nicer companies attract more customers.

Use your environmental sustainability as a selling point. According to a 2019 report, telling online shoppers that other people were purchasing eco-friendly goods increased their likelihood of making at least one sustainable purchase by 65 percent.

It is fine to be transparent about your sustainability objectives – in fact, it is good to be so, Customers will inquire, and the more open you are about it, the more likely they will tell their peers.

However, it is possible that money is not your sole motivation. Perhaps you are motivated by a desire to make a positive difference in the world. and  After all, the bigger a company expands, the greater its effect on the environment and the people around it – and it is safer to start out on the right foot than to make the move ten years later, or when customers begin to object to unfair business practices.

If you are thinking of adopting a sustainable business model, bear in mind the costs you will incur in the short term. It is, however, not only for a sustainable future but also for a powerful brand image for today’s environmentally aware customers. To put it another way, sustainability is a good investment.

By Julie Starr June 5, 2025
If you're lucky enough to have a garden as part of your business, taking some time to set it up for summer is a great investment of your energy. Not only will it be ready for your customers to spend time in, but you can also incorporate some eco-friendly elements into it. Many people just think about the property and what eco-friendly updates they can make , but there are plenty that you can implement in your garden. This gives you the best of both worlds. You own a sacred and beautiful place for your customers to spend their summer, and at the same time, you can do your part for a better planet. If this is the route you want to take, then you also need to consider how to do this with the different seasons. To help you on your journey, here are some top tips for preparing your garden for summer. Plant trees and flowers Planting trees and flowers in your garden is a must. It will make a beautiful scene of nature for everyone to enjoy. Trees will provide people and animals with shade, as well as provide a habitat for wildlife. More trees are needed in the world because they purify the air that we breathe. Flowers, especially if you plant with pollinators in mind, can be an excellent way to attract bees and butterflies, which contribute largely to the earth. Use natural pest control When preparing your garden for summer, you can do this more sustainably and kindly by using natural pest control. Simply by planting trees and flowers, you are likely to attract lots of different wildlife, some of which may destroy your efforts. While all wildlife should be considered, you may need to take measures. Some better and more eco-friendly ways you can do this, as opposed to spraying toxic chemicals onto your plants and into the air, you can implement companion planting, using protective nets over your crops, choosing resilient plants, using natural repellents, and encouraging natural predators so nature can do its thing. Maintain your garden Maintaining your garden in itself can make it more eco-friendly. Composting your garden waste regularly, and kitchen waste can help you to reduce overall waste and create nutrient-rich soil. This is a great cycle of sustainability. You can also keep on top of things that need cleaning and replacing, so you can recycle the materials for other garden structures and projects, and repurpose things around your garden before they become waste. If you have features in your garden like a swimming pool, then a regular pool maintenance service is going to be vital in keeping your water consumption to a minimum, as when it is cleaned and maintained, it will need to be drained and refilled less as well as using less energy. You could also consider how you can use natural purification methods to reduce chemical usage and support biodiversity right in your backyard. Your garden is just an eco-friendly project waiting to be built. Use these top tips to help you get started.
By Julie Starr June 3, 2025
Sustainability is no longer something that can be considered optional in many businesses, including the food industry. From fast casual to fine dining, businesses face pressure to reduce waste, cut emissions, and use resources responsibly. Customers noticed, so too did regulators. This shift isn't about trends; it's about long-term business health. Operators now rethink everything: ingredients, packaging, equipment, and even furniture. The choices that they make affect cost, reputation, and the environment. Forward-thinking brands see sustainability as a chance to stand out, align with customer values, save money, and future-proof their business. Let's look at how sustainable practices are shaping the future of food service and why furniture choices matter more than ever. Sustainable Sourcing and Supply Chains Restaurants are choosing local, seasonal, and organic ingredients. More often, this reduces transportation emissions and supports nearby farms. It also appeals to customers who want food with a story. Sourcing matters; a restaurant that serves organic produce imported from thousands of miles away loses credibility. Local sourcing, when possible, keeps the supply chain shorter and more resilient. They also build community relationships. Sustainable seafood, fair trade coffee, and certified humane meat are becoming menu standards. But it's not just food; suppliers that use low-impact materials, avoid single-use plastics, or operate zero-waste facilities are getting more attention. Working with responsible vendors reduces environmental impact and strengthens the restaurant's reputation. It also makes it easier to meet sustainability benchmarks and certifications. Reducing Food Waste and Single-Use Plastics Food waste is expensive. Restaurants are responding with better forecasting, smaller portions, and creative ways to repurpose ingredients. Many now donate leftovers or compost scraps. Smart kitchen systems have reduced waste by tracking usage and spoilage. Front of house, more places encourage guests to take home leftovers or offer flexible portion sizes. Single-use plastics are also being phased out; straws, cutlery, and containers are switching to compostable or reusable versions. Many cities now require this, but even without mandates, customers expect it. Small changes make a big difference, such as swapping plastic lids for fiber-based ones or using reusable containers for takeout. In the long run, it also sends a clear message about your brand Energy Efficiency and Equipment Choices Energy use is a major cost for food service businesses. Upgrading to energy-efficient appliances, lighting, and HVAC systems can contribute significantly. Induction cooktops, LED lighting , low-flow faucets, and energy-saving refrigeration reduce the environmental footprint. Some kitchens are even going all-electric to reduce reliance on gas. Smart energy monitoring systems provide real-time insights; this helps operators find waste, track trends, and make better decisions. Beyond the kitchen, some restaurants invest in solar panels or purchase renewable energy. It shows leadership and appeals to customers who care about climate action. Designing with Sustainability in Mind Interior design now plays a role in sustainability. Choosing eco-friendly materials and modular furniture reduces waste and supports the circular economy. Furniture companies that sell food service furniture offer tables, chairs, and booths made from recycled or responsibly sourced wood, metal, and plastics. Their products are durable, stylish, and built to last, reducing the need for frequent replacements. Long-lasting furniture means fewer items in landfills. Plus, some suppliers offer take-back programs or extended product life. The right furniture also supports flexible layouts, which is important for adapting to changing service models like outdoor dining or shared spaces. Aligning with Customer Expectations More diners care about sustainability than ever before. It’s something that is extremely prominent in today’s dining experience. They want to support places that reflect their values. Transparency matters too , diners want to know exactly what businesses are doing to be more sustainable. Posting sourcing details, using certifications, and showing behind-the-scenes efforts builds trust. Sustainability isn't just a back-of-house concern; it should be visible throughout the customer journey. Guests notice packaging, signage, cleaning products, and even furniture. If your chairs are made from reclaimed wood or your tables are built from recycled metal, it becomes part of the story you tell. Employees also want to work for businesses that care; sustainability efforts can boost morale, improve retention, and create a strong workplace culture. Being consistent across all touchpoints helps turn sustainability from a checklist into a core part of your brand identity. Tracking Progress and Measuring Impact To stay on track, businesses need to measure what matters. Sustainability isn't guesswork; it's data-driven. Many restaurants now set goals for waste reduction, water usage, and carbon emissions. Digital dashboards, smart meters, and waste tracking apps provide clear feedback. Certifications like LEED , Green Restaurant Association, or B Corp can help validate progress, but the real value comes from aligning with goals and quickly reporting results. This transparency involves sharing results with staff and customers. This builds trust and shows accountability. Food service brands that track their impact tend to improve faster; they spot problems early and share wins more confidently. A culture of measurement helps maintain steady progress and keeps sustainability top of mind. Collaborating Across the Industry No restaurant can do it alone. Real change happens through partnerships. Food services need ot consider teaming up with local farms, recycling programs, and talking to local councils about any green schemes . This collaboration speeds up progress and helps avoid mistakes. Industry groups and supply networks now host workshops and certifications focused on sustainability. These shared resources help smaller businesses catch up and stay competitive. Technology platforms also make collaboration easier. Apps that connect surplus food with charities or tools for joint purchasing of sustainable goods are helping restaurants work smarter together. By building strong networks, the industry strengthens itself. Working together, sustainability leads to better outcomes and stronger communities. Conclusion: Building a Sustainable Future in Food Service Sustainability touches every part of the food service industry, from menus to materials. The shift toward responsible choices is clear. Restaurants that act now gain a competitive edge; they reduce costs, attract loyal customers, and stay ahead of regulations. The transition doesn't have to be all or nothing; small steps lead to big changes. Choosing eco-friendly furniture, like the options from food service furniture, is one of the smart steps. It shows commitment, supports long-term value, and elevates the dining experience. Sustainability is no longer an add-on; it’s a business essential. For those who embrace it, it can be a source of growth, loyalty, and resilience.